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Wednesday, November 4, 2009

More Government Intervention to "fix" banks?

I was recently reading an article that was clearly written by someone with no knowledge of their subject, and of course there was no space to leave comments on the article, so I thought why not post my own blog on the subject? The first response was that it has nothing to do with Internet marketing, or does it? Let me start with a summary of the article.

"A better way to fix bankers pay" by Shumeet Banerji, can be viewed by clicking here. The opening paragraph discusses that world governments have begun administering newregulations for banks so that they don't collapse the world economy again, but they never bothered to ask the question of why the old policies didn't work. Shumeet says, "Why did the system go out of control in the first place? Most bankers understood that they might face catastrophic institutional failure and enormous loss of personal wealth. Why wasn’t that enough to keep them from taking such unprecedented risks? The implicit response seems to be that they were distracted by their greed."

Mr Banerji goes on to state several proposed solutions and offers little sensible insight into the problem and no quality solutions. First of all, there are a lot more aspects that affected the global economy than banks and bankers. Second, "greed" was not what caused to banks problems, in fact it was the exact opposite! Greed would lead to generating and holding on to capitol. Instead, banks, forced by government regulations, handed out massive amounts of money for people to buy homes they couldn't afford using adjustable rate mortgages and little to no down payment. This act of semi-communist generosity led to mass use of the word - "toxic assets." More specifically, banks gave people way to much money for homes that weren't worth it and people began foreclosing in mass when the need to move arose and nobody would by the house for what the banks were forced to pay for them, causing what George W. and Barack Obama both agree was necessary - TARP funds, the Trojan horse of government bailouts.

It is typical of people to blame greedy American capitalism for the worlds problems, but the fact is, American liberal generosity is what caused this particular problem. I'm not saying American liberal generosity is a terrible thing, but when you give money away that you don't have, problems will arise. And you can't fix them with more government regulations. It is popular mob mentality that wants governments to limit pay for some individuals in certain areas of business, but this is a ridiculous solution that would cause mass exodus of any talent capable of solving bank's problems. Now is a good time to point out that for every $1 the government spends on regulating an industry, companies spend $46 complying with these regulations. Common sense would say if we want companies to improve performance, government regulation needs to be reduced - not increased. But unfortunately, common sense is a rare commodity that government rarely invests in. By the way, I just saw a commercial from the government telling me that text messaging teenage girls asking them for nude photos is bad, thanks for spending our tax dollars on that message - I'm sure nobody would have figured that out without the commercial...

Anyway, how am I going to tie this into Internet marketing? Well, I could list a few common sense solutions like switching the expensive TV commercial I mentioned above into a banner ad that nobody would click on. That would at least contribute to some government savings, every penny counts when there is a real problem. But what about the banking industry? Has anyone ever seen a TV commercial for a bank? I know I have. I also know that no TV commercial has ever convinced to go open a new bank account or apply for a loan. Banking typically comes out of necessity, I certainly don't know anybody that goes banking for fun. If banks want to improve performance (including ROI on marketing campaigns), than they should spend less on branding (look what happened to WaMu - they bet everything on branding that didn't work out so well. You're Washington Mutual, why would you spend billions of dollars for a hip new name!?) and more on selling products people are looking for, where and when they are looking for them.

Banking is not that different than any other industry when it comes to selling products. More than half of consumers always use the Internet when researching their purchase, yet advertising budgets typically include far more money for radio and TV, leaving a very small portion to reach the bulk of their customers. Common sense business solutions are the only thing that can save the banking industry, and that comes from smart business men and women with common sense - NOT our government. And one last point I need to drive home to every business in America, if you do not have an effective Internet marketing strategy, than your business is not doing the best it can. Often advertising gets cut from the budget during lean times, but Internet marketing makes money, so why would anyone want to cut profits from their budget during lean times? If your Internet marketing is not making money for you, than I strongly suggest a consultation with a contingency marketing consultant - we don't charge a dime until we increase your profitability, so you can't loose. Even you Big Banks, the rules of smart business are very much the same everywhere.

- Mark Rogers

Monday, October 19, 2009

Marketing 4 Profit in the Auto Industry

I am considering changing the name of my Internet Marketing Blog as the vision of Custom Business Marketing & Sales Consulting, Inc (aka e-Profit-PRO$) clarifies. The mission of my company, e-Profit-PRO$, is not to simply create Internet marketing campaigns and websites that produce a strong return on investment (ROI); I personally hold the position of Individual Profit Consultant, and that is the general role of e-Profit-PRO$. We can design high return advertising, which doesn't only include Internet marketing - it can also include local or national radio advertisements, television ads, and whatever else may be important for "branding," a marketing tactic far more necessary for large national companies, or "brands" - but Internet marketing will always have a lower cost for reaching new people because it is cheaper than radio waves and digital television programming, and offers far superior targeting (offering custom messages on an individual level rather than serving the same message to every lead).

e-Profit-PRO$ also does sales consulting, which doesn't just mean consulting and training sales teams, but also working the companies of any size to increase sales. Bottom line, e-Profit-PRO$ uses a holistic approach to increase profits for clients - consulting on cutting costs, increasing profit per sale, and generating far more sales using every possible medium. And this doesn't just mean companies looking for larger profits, it also includes non-profit organizations (i.e. churches looking to receive a higher contribution per member, charities seeking more donations in larger numbers, etc.)

With that in mind, I'd like to discuss the automobile industry in America. The US government has given billions of dollars to our "Big 3" (Ford, GM, and Daimler-Chrysler), millions of Americans work for these companies - it is definitely in America's best interest these 3 companies succeed. Congress thinks this should be achieved by forcing these companies to manufacturer more cars they (Congress) perceive to be what Americans want, and vice versa (less SUV's.) But what makes America the most profitable nation in the world? INNOVATION! Not copying goods produced by foreign nations - that's for the Chinese. America's role in global profitability has always been innovation. Without Henry Ford, there would be no Nissan and Toyota, why would we want to copy them?

What the "Big 3" need to increase profitability is innovation. Sure, by cutting costs and increasing sales, they will improve their bottom lines. But to pay taxpayers our billions of dollars, stop laying off American workers, and start hiring again - we need innovation from our big 3. I, for the life of me, don't understand how electricity has not been used more successfully in manufacturing cars. Can you imagine what a HUGE effect it would have on our enemies if we no longer needed oil (I also don't understand why we don't have more American oil - but that's another discussion)? And to explain the impact on our economy, I offer the following example.

American entrepreneurs have vastly impacted the globe. Americans like Benjamin Franklin, Henry Ford, and Steve Jobs make it possible for consumers all over the world to buy light bulbs, cars, mp3 players, personal computers, fax machines and so much more. Let's look at cell phones for a minute. Nokia continues to be a leader in cell phone sales - originally a Japanese company. But if it weren't for Benjamin Franklin having invented phones, they never would have sold a thing. Now, they still make a lot of sales - but Apple is raising the bar by making their previous products obsolete with the invention of the iPhone.

What if we did the same thing with cars? Sure, Nissan and Honda make quality automobiles and are profitable companies, but they have Henry Ford to thank for that. Now it's time to make their previous auto line up obsolete. Solar cars have existed for a while now, but not as practical daily transportation. Electric cars are gaining popularity, but still have less power than their gas powered counter parts. Other fuel sources are emerging but not gaining popularity. What if cars incorporated solar power, electricity, a little American oil, and one more missing key ingredient. What happens when a car drives? Wind. If we could harness all of these energy sources into one automobile, you can't tell me that this automobile would not have equal or greater power than a gas powered car. If we can power a space station on solar power alone, I'm sure we can do better than the current automobile.

So, if our Big 3 incorporated innovation instead of only simple traditional methods of increasing profits, what are the possibilities? National security would vastly improve - our enemies would no longer be counting our cash. The average American would have more money in their pocket - renewable sources of energy don't cost as much as buying gallons of fuel to keep on the move. The American deficit would reduce - foreigners would want to import our fantastic automobiles, just like they want mp3 players, phones, computers, etc. Unemployment would decrease - we need more labor to meet higher demand. And as an added bonus, more Americans would have healthcare (our Big 3 are unionized, they have healthcare) so our Congress could work on something else.

So instead of listening to Congress (an institution that has done nothing but cost America trillions) and returning to the basics of being #1, America can have a strong automobile industry again. Given current history, it all seems so far fetched. But with a more extensive study of American economics, this is what has worked time and time again! So here's my advice as a Profit Consultant to Ford, GM, and Daimler-Chrysler: tell Washington, "With all due respect - shut up." Get to work on a car that our competitors aren't producing rather than building cars that quite frankly, they've made better. And, PRESTO! We have a much healthier America!

As always, if anybody disagrees (this includes you too Congress), please let me know where I'm wrong. But, if you believe I just might be right, how can we get this message where it needs to go? As my website states, "You don't pay a dime 'till we boost your bottom line." This means you, too, Big 3. While blogging advice is free, I wouldn't argue if any of you Big 3 would like to pay my consulting fee, only after I boost your bottom line of course (contact me). For readers who don't own automobile manufacturers, but still favor American cars (or just a stronger American economy), I started an organization (American Auto Supporters) with the goal of re-engerizing the American auto industry.

- Mark Rogers

Thursday, October 15, 2009

Internet Marketing for Mobile Web

The Internet has historically been a moving target for many corporations. Most missed the first .com bubble, but now it’s hard to find a company without at least a web site or email address. With the introduction of mobile web, I think many already missed out on implementing a mobile web strategy that beat the competition. So far, only a few web savvy companies and a handful of dominant brands have given any attention to this new trend, creating useful content for mobile devices. But with technology improvements that enable users to access the regular web on mobile devices – does it matter?

The mobile web started as a much simpler version of the Internet. Surprisingly, the first mobile web devices were introduced in 1996, in Finland. Japan launched mobile web specific content in 1999. Since it’s inception, what impact has mobile web had on consumers?

Fortunately for most companies slow to act, I think little opportunity was missed by not developing mobile web specific content. Google and Yahoo were quick to make useful content for mobile web, which enabled users to conduct searches, and check gmail and yahoo mail. Maps are widely used on mobile web, and many users catch up on news on the go. At least in America, most banner ads could not be displayed due to small screens and slow Internet access, however, in 2007 mobile web advertising revenue was $2.2 billion – mostly from text ads available on Google and Yahoo. On most web enabled mobile devices, this is still the case in North America. But with QWERTY keyboards or smartphones w/ touchscreens (Windows and Javascript enabled), netbooks, notebook “minis” and WiFi hotspots, the Internet will be available to most consumers in its full size on mobile devices sooner rather than later.

For the companies that did develop mobile specific content, I doubt it added much new revenue (except Google and Yahoo.) In the days when XHTML or WML content were necessary to browse websites, the mobile web was so slow it was too much of an annoyance for most consumers to use. Still today, with much faster access and more devices that are able to display HTML content, shopping is rare on mobile devices, even in Japan where almost half of Internet users connect via mobile web. When you’re hungry, it is much easier and faster to call Pizza Hut than place an order on pizzahut.com with a mobile device (you might get the phone number online for free instead of calling 411, though). On many devices, it’s actually faster to drive to the Gap than to log on to gap.com and browse around. I believe this is the reason users mostly read news or email while waiting for or riding the bus or train, catching a flight, and unfortunately, even driving their car.

With the advance of mobile phone technology like Apple’s iPhone, Google & T-Mobile’s G1, and netbooks (computers made specifically for internet access) available for cheaper and cheaper prices, there is no need to register .mobi (mobile web specific sites that utilized the old mobile web technology) domain names – if you haven’t already, they’re probably obsolete. If you need to access the web on the go, it is cheap and easy to use the “traditional internet”, now also referred to as “mobile web” by manufacturers of mobile devices, especially with Wi-Fi access in every major commerce center.

There is still a lot of buzz around mobile web specific content. I found that companies who registered .mobi domains were mostly already leaders in their industry like Hershey, Hilton, BMW, State Farm, Bank of America and Victoria Secret. American Airlines is another, but their rapid development of .mobi content made no impact on their market share with competitor Southwest Airlines still dominating, and American Airlines losing money in most years. And, when have you known anybody to buy a candy bar or BMW using the mobile web?

A quote by an anonymous blogger calling himself “fearless” sums up my opinion in an article titled Apple iPhone could hurt the .mobi extension: “.mobi fanatics are in one of two situations: they either have resold some .mobis and want to keep the gravy train going or they've invested money in .mobis and they are desperately hoping they can at least get back even. The problem is that no amount of .mobi preaching by domainers will help much in these two situations. Bloggers like Frank Schilling are bringing in new gullible people to the domain name world. If myself and others didn't counter all this .mobi euphoria, they would certainly be the .mobi victims left holding the bag.”

For most corporations, I would say leave developing mobile web content to mobile phone manufacturers to make their phones more enticing and search engines that represent over 90% of mobile Internet usage. If you do a lot of international commerce, it definitely might be worth making sure your website is accessible on technology used around the world. If you do business in just your own country, your probably fine just the way you are. Internet consumer behavior is likely not largely impacted in your industry by mobile web – unless you rely on serving news, maps, directories, or email – but then you probably already have a mobile web strategy (if your company has any relevance.)

If anything needs to be done to make sure everyone has access to your web content on every device they use, the normal behavior of SEO applies - making fast loading pages, and developing relevant content. Google does reorganize web results for mobile devices based on sites that are easily viewed – so make sure you have content that’s not too FLASHy, mostly text, includes smaller versions of all your pictures (most e-commerce sites already do this), and you’ll probably do just fine on the mobile web of today. I think with the advancement of technology, mobile web specific content will not even be used in a few years.

According to internetretailer.com, e-commerce sites that load faster and provide good product descriptions make the most sales and keep the most return shoppers. If you’re looking to please consumers on the Internet, that is the best advice to follow – mobile or not. Companies that serve news, mail, directories, and search content – do so with text only versions if you want to give access to users on older devices. Advertisers should offer text only ads (banner ads have questionable results, anyway). For companies that haven’t developed mobile content – if you survived the latest recession, then mobile web capability will probably display all standard HTML and Javascript to most users – no need to change anything already working. I guess my summary of mobile web would be that it is adapting to websites and consumers, there is no need for websites and consumers to change for the mobile web.

I’ll back my summary with one last bit of evidence from personal experience. Almost everybody I know has a phone that accesses the Internet. I asked my cousin about her use of mobile web and she said she uses Google to get answers to test questions while studying at work. I spoke with several owners and employees of cell phone stores when I made my last cell phone purchase, and all said that most people cancel their internet service on phones that don’t browse “traditional internet,” if they bothered with it in the first place. I decided on a Blackberry at the time, I had just lost my laptop and I needed access to “traditional internet” on the go. I am now considering canceling my Blackberry Internet service (actually I did it today, I may reconnect it later as it can be tethered to my laptop to get nationwide Internet access, but it’s likely I’ll wait until I have an iPhone). It came in handy a few times, but now I have a good laptop and haven’t used my Blackberry’s slower, smaller Internet since.

After trying phones with Internet access, users typically make one of the following conclusions. Their device accesses the Internet too slow to be useful, or they have a smartphone and are pleased that they can access the “traditional internet” on their phone - with decent speed. If they conclude the latter, they may eventually end up shopping on their device, but at most occasionally, when convenience is of the utmost importance, because their desktop or laptop is still much faster. If they conclude their Internet service is too slow (and it matters to them), they decide their next purchase will be a smartphone with faster access to the traditional Internet. So, if a mobile device is not capable of delivering an Internet experience consumers are used to, it ends up just getting used as a phone or messenger. Consumers are often not welcome of change, especially if it’s for the worse. If a consumer is to be happy with mobile web, it has to be the real thing - fast access to “traditional internet”; and manufacturers are racing to meet this demand.


- Mark Rogers

Internet Marketing Consultant

Custom Business Marketing & Sales Consulting, Inc


References

comScore. (2007, September 20). Mobile phone users nearly equal PC based internet

users in Japan. Retrieved September 19, 2009, from http://www.comscore.com.

Internet retailer. (2001, October 21). Fireclick streamlines site operations with

Netflame2. Retrieved September 21, 2009, from http://internetretailer.com.

Microsoft. (2008). ASP.NET mobile web development overview. Retrieved

September 21, 2009, from http://msdn.microsoft.com.

Moll, Cameron. (2007). A beginner’s guide to mobile web development. Retrieved

September 21, 2009 from, http://mobiforge.com.

FairWindsPartners. (2007, October 25). Mobile web. Retrieved September 19, 2009

From http://www.fairwindspartners.com.

Author Unkown. (2006, May). Mobilizing scholars: using mobile devices in scientific

Research. Retrieved September 21, 2009 from http://firstauthor.org.

Rabin, Jo. (2006, November 2). Mobile web best practices. Retrieved September 21,

2009, from http://www.w3.org/TR/mobile-bp/.

Passani, Luca (2006, October). Global authoring practices for the mobile web.

Retrieved September 21, 2009, from http://www.passani.it/gap/.

Fearless. (2007, June 10). Apple iPhone could hurt the .mobi extension. Retrieved

September 24, 2009, from http://www.dnforum.com.

WikiInvest. (N.D.). American Airlines (AMR). Retrieved September 25, 2009,

From http://www.wikiinvest.com.

Monday, October 12, 2009

Internet Marketing in Politics

Normally my blog is reserved for marketing information - tips, useful marketing software, Google trends, personal experiences with weight on the subject, etc. But let me say this, marketing isn't just for products, it's also for people. Every four years we get a few unique individuals who think they are the best person to run our country (the United States if there are any outside readers), and they have to get their message out. How do you get your story out to 200,000,000 voting Americans? You need a good team to market yourself and organize locally. Before I go any further, I will say we do these projects, too; but that is not the purpose of my writing today.

Marketing is more important in politics today than it has ever been. When America was formed, communication was still in it's infancy and reaching voters was difficult. In today's political environment, communication is spread easily throughout the populous using our many channels of media. TV and radio ads are still popular, but the Internet is playing an increasingly important role in this. To not get your message out to all interested parties, not just the ones that already like you, can be potentially fatal.

Take President Barak Obama for example. He is widely recognized as a great communicator. He entered the office with some of the highest approval ratings ever seen, yet dropped below 50% approval faster than any president in history. Why? While campaigning, Obama frequented every media channel available, even those that ask tougher questions, allowing him to sell his ideas to people otherwise not likely to vote for him. The result was a landslide victory. Now the Obama administration is at war with Fox News, claiming they are not a real news station - never mind their ratings are #1 in cable news (let's also not forget most Americans get their news from Jon Stewart's Daily Show, tell me that's not entertainment!). When congress was debating healthcare, CNN was covering Chris Brown and Rianna. The administration turns this around and says Fox is not covering the big stories, and frankly I'm baffled. When polled, the typical American will say their top concerns are the economy, immigration, Iran and Afghanistan (or national security), taxes, healthcare, ethics in politics, etc. Fox is the only network to cover all of these things, bringing on both Democrats and Republicans to debate both sides. Other networks (that give the white house the favorable coverage they want) will cover trivial issues ignoring what people are really interested in, or offer just one side of the story. This can be seen in the healthcare town hall debates - Americans are pissed and only one station covered it!

When marketing yourself to the public, you cannot avoid negative press. If you do not counter arguments that you claim are untrue, than you appear to be weak or lying or both. When one news medium gives you negative press, but invites you on to talk about - TALK ABOUT IT! This is the only way to rebuild credibility. The Obama administration has taken the run and hide approach to Fox News, stating they won't go on their shows until they get favorable coverage. This appears weak and validates your opposition. This is one of those appropriate times to throw in the age old anecdote - there's no such thing as negative publicity. By taking your opposition head on, sure, some will remain opposition, but at least those that are still on the fence can be swayed. With Obama's juvenile approach to Fox News, he has allowed himself to become an untrustworthy villain to any Fox News fans, while at least arguing your point will help you appear like you care what ALL Americans think, not just the ones that already like you. When Obama visited every Sunday morning news show except Chris Wallace's on Fox, he alienates popular supporters such as minority, Democrat Fox contributor Juan Williams of National Public Radio.

I approached this subject after viewing a YouTube posting by Scott Rosenburg, owner of salon.com (who's site I will not credit with a link.) While I agree with most of what he says regarding blogs, I don't support his Berkeley California approach to broadcasting news. He features articles slandering Libertarian Glenn Beck, the front page says it's OK for rogue nations to have nuclear weapons, and lot's of other left wing moronic ideology with no conflicting points of view. While totally off subject, I will state that fellow Libertarian Glenn Beck can be a little off the wall sometimes, but no one bothers to discredit his theories that liberals claim are conspiracy theories. If they are easily disproven, DISPROVE THEM! Simple as that!

I guess what I'm trying to say is, use ALL media available to you when in the public eye, not just the media you agree with. That can be the difference between a 70% approval rating and a 49%. If you are planning a political move - running for office, lobbying a particular issue, getting out the vote, or just fund raising - we can help with getting your message out to the widest possible audience online. And if you really want to show some backbone, don't shy away from those that disagree or are undecided on your important issues - a little Internet marketing can put them in your corner. It's a good idea to incorporate a blog to any Internet marketing strategy to open up a two way dialogue, not just with your supporters, but also to your critics so that truly unbiased coverage can be presented to the public. Abandoning partisan strategy and talking with Republicans, Democrats, Independents and 3rd party citizens will add legitimacy to you as a person and get your message to ALL interested parties, not just those who already supported you. It's also important to remember that if news were not entertaining, nobody would watch it - so discount news programs that also have entertainment value, late night shows have long been a great source of approval ratings.

Mark Rogers

Thursday, October 1, 2009

Digg.com & Del.icio.us - Marketing Research & Web PR

Digg and del.icio.us: Compare & Contrast new uses for Internet marketing research and Web PR


What are the similarities and differences of Digg.com and del.icio.us.com? I am not new to Internet marketing, but my expertise lies mainly in pay-per-click campaign management and website content development. After reading “The New Rules of Marketing & PR,” by Meerman Scott, I became vastly more aware of the importance of social media marketing and it’s effective uses. Scott discusses the importance of developing “buyer personas,” which triggered the idea of using del.icio.us as an organizational tool for developing effective marketing plans, using both Digg and del.icio.us for valuable marketing research, and using Digg for initiating viral marketing.
Both Digg and del.icio.us can provide valuable marketing research. Both sites allow users to view websites, blogs, and articles based on what other users researching same or similar topics found useful. Users of both web tools “digg” or bookmark web content deemed valuable or interesting, allowing registered users to search content based on popularity rather than algorithms developed by traditional Internet search sites such as Google and Yahoo. This unique searching mechanism can provide easy access to valuable web content buried deep within search engines or not yet indexed. This provides the user with fresh, popular content valuable for researching clients, their products and competition, and prospective marketing targets located within blogs, RSS feeds and sites not easily accessible through traditional methods, and information can be tagged and utilized as needed at later dates.
Digg and del.icio.us also provide tools to share content with friends and colleagues. However, their are some major differences in this capability. Digg allows users to sync with Facebook, Twitter, and locate “friends” utilizing the user’s contact list in various email platforms. Del.icio.us only allows you to send content to other del.icio.us users who’s contact information you already know. This feature makes Digg more valuable for promoting content, which can be easily used to promote viral marketing. Users who are active in social networking sites such as Twitter and Facebook, and who also actively participate in blogs, can spread the word quick and easily using Digg’s content sharing tools. Del.icio.us, on the other hand, is more easily utilized for sharing content between , say, co-worker’s within the same marketing department where everyone is on a shared network.
Where del.icio.us excels is it’s ability to organize groups of websites for a common purpose, like developing buyer personas. Using Scott’s example of “Sam the Athlete,” one can tag all websites that this particular persona visits on a regular basis with a tag used exclusively for that buyer. Tags can be created for each buyer persona and important websites easily assigned to each group. Websites can be given multiple tags if they are useful for multiple purposes, such as targeting multiple buyer personas or categorizing for product or competitor research.
Both Digg and del.icio.us allow registered users to create profiles. However, Digg offers a detailed profile including photos, interests, contact information, links to social networking sites and your own website, friends, and categories of interest. Del.icio.us, in contrast, only offers a very limited profile including display name, email address, and website.
In conclusion, while Digg and del.icio.us are both valuable tools for conducting marketing research and bookmarking important content, Digg is more like a cross between a social network and bookmarking tool, and del.icio.us is definitely primarily useful for bookmarking, while offering limited abilities for networking. This makes Digg useful for research and viral marketing, while del.icio.us is most useful for research and categorizing important marketing content. To summarize, use Digg to accomplish viral marketing strategies, and use del.icio.us for developing marketing plans.



by Mark Rogers


 References:




Agrawal, Harsh (December 11th, 2008). Digg: The beginners guide.
www.shoutmeloud.com/digg-the-beginners-guide.html
Retrieved August, 2nd, 2009 from Google.com, search phrase “common uses of Digg”
Roach, Kim (May 24th, 2007). Top 10 Ways to Use del.icio.us.
www.lifehack.org/articles/technology/top-10-ways-to-use-delicious.html
Retrieved August, 2nd, 2009 from Google.com, search phrase “common uses of del.icio.us”
Scott, David Meerman (2007). The New Rules of Marketing & PR. Hoboken, New Jersey: John
Wiley & Sons, Inc.

Tuesday, September 29, 2009

Quick note - SEO for Google

Some quick notes on SEO for Google:
Marketing for Google is often like hitting a moving target. To stay on top of Google algorithms read anything posted by Matt Cutts at least once a month. NEVER use blackhat marketing techniques. Optimizing your META content is essential for top rankings in any search engine. Google may place less value on META tags than other engines, but you won't get number 1 without it. Never hire anyone who can get you hundreds or even thousands of one way links, this will SPAM you. Quality is always better than quantity. And, if possible, make some friends with authorities in your field.
For more detailed info, contact an internet marketing consultant.
- Mark Rogers

Monday, September 21, 2009

Long Tail vs Broad Based Keyword Phrase Marketing

I recently wrote an article that I intended to post but lost. So I decided it was worth recreating the meat of the subject.
Recent research supporting long-tail marketing showed that Internet marketers who ignore this sector are missing roughly half of their potential clients. For those of you who don't know what long tail is, let me give a brief example.
A website, for example, that sold electronics would have many keywords that could potentially be used by search engine traffic to find their products. Most searchers use broad phrases like "cheap electronics" or "wholesale computers." If you use PPC (pay-per-click) advertising on these broad phrases, than you will likely spend a lot of money getting traffic that is still researching, not buying. A searcher using specific phrases like "Apple MacBook Pro under $2000" or "cheapest HP toughbook notebooks" is likely to have already selected their item for purchase, now they're looking where to buy. If you focus only on specific phrases, you'll save exponentially on your advertising campaign, but you'll have a higher ROI (return on investment).
By the way, the reason this is called "long-tail" is because if you were to graph a websites traffic, it will start with visitors entering the website using a few very common keywords, then form a long tail of not frequently used, very specific keywords as points of entry.
The reason the few, common keywords are very expensive to advertise is because everybody wants them. The more specific you get, the more likely it is your competitor either overlooked the keyword or just didn't bother advertising under that many keywords. There is a way to optimize an advertising campaign to get the traffic from both sources.
I recommended using organic SEO (search engine optimization) to capture top rankings for common, broader keywords. Use PPC to capture visitors using specific keywords. It will take a much longer time and a lot of effort to obtain first page results for common keywords (depending on industry, if you are in a very specific niche industry - like custom fitted metal pipes for Howlwitzer Dobblekars - you won't have this problem), but once you have them, they're free - as long as you maintain and nurture them (if you don't know how hire an internet marketing consultant). The PPC campaign will be very inexpensive with a high ROI on your specific keyword phrases.
While most new business owners are not thinking about search engine optimization, the sooner you put a strategy in place, the sooner it will return results - it does take a long time to get first page Google results on broad keyword phrases, so start planning (or have someone who knows how do it for you) before your website is ever built.
This is the most optimized way to get maximum ROI on internet marketing dollars (or any advertising budget for that matter.) Internet is by far the cheapest form of marketing and offers results superior to any other form. Planned and implemented properly, it's definitely smart to capture ALL internet traffic who may be potential buyers, not just the most likely. This strategy will give you 100% market exposure on the Internet, then it's up to your website to draw in the buyer and create a desire to purchase (we can help with that, too).
- Mark Rogers
e-Profit-PRO$

How to use Digg & del.icio.us

Digg and del.icio.us: Compare & Contrast

What are the similarities and differences of Digg.com and del.icio.us.com? I am not new to Internet marketing, but my expertise lies mainly in pay-per-click campaign management and website content development. After reading “The New Rules of Marketing & PR,” by Meerman Scott, I became vastly more aware of the importance of social media marketing and it’s effective uses. Scott discusses the importance of developing “buyer personas,” which triggered the idea of using del.icio.us as an organizational tool for developing effective marketing plans, using both Digg and del.icio.us for valuable marketing research, and using Digg for initiating viral marketing.

Both Digg and del.icio.us can provide valuable marketing research. Both sites allow users to view websites, blogs, and articles based on what other users researching same or similar topics found useful. Users of both web tools “digg” or bookmark web content deemed valuable or interesting, allowing registered users to search content based on popularity rather than algorithms developed by traditional Internet search sites such as Google and Yahoo. This unique searching mechanism can provide easy access to valuable web content buried deep within search engines or not yet indexed. This provides the user with fresh, popular content valuable for researching clients, their products and competition, and prospective marketing targets located within blogs, RSS feeds and sites not easily accessible through traditional methods, and information can be tagged and utilized as needed at later dates.

Digg and del.icio.us also provide tools to share content with friends and colleagues. However, their are some major differences in this capability. Digg allows users to sync with Facebook, Twitter, and locate “friends” utilizing the user’s contact list in various email platforms. Del.icio.us only allows you to send content to other del.icio.us users who’s contact information you already know. This feature makes Digg more valuable for promoting content, which can be easily used to promote viral marketing. Users who are active in social networking sites such as Twitter and Facebook, and who also actively participate in blogs, can spread the word quick and easily using Digg’s content sharing tools. Del.icio.us, on the other hand, is more easily utilized for sharing content between , say, co-worker’s within the same marketing department where everyone is on a shared network.

Where del.icio.us excels is it’s ability to organize groups of websites for a common purpose, like developing buyer personas. Using Scott’s example of “Sam the Athlete,” one can tag all websites that this particular persona visits on a regular basis with a tag used exclusively for that buyer. Tags can be created for each buyer persona and important websites easily assigned to each group. Websites can be given multiple tags if they are useful for multiple purposes, such as targeting multiple buyer personas or categorizing for product or competitor research.

Both Digg and del.icio.us allow registered users to create profiles. However, Digg offers a detailed profile including photos, interests, contact information, links to social networking sites and your own website, friends, and categories of interest. Del.icio.us, in contrast, only offers a very limited profile including display name, email address, and website.

In conclusion, while Digg and del.icio.us are both valuable tools for conducting marketing research and bookmarking important content, Digg is more like a cross between a social network and bookmarking tool, and del.icio.us is definitely primarily useful for bookmarking, while offering limited abilities for networking. This makes Digg useful for research and viral marketing, while del.icio.us is most useful for research and categorizing important marketing content. To summarize, use Digg to accomplish viral marketing strategies, and use del.icio.us for developing marketing plans.

References

Agrawal, Harsh (December 11th, 2008). Digg: The beginners guide.

www.shoutmeloud.com/digg-the-beginners-guide.html

Retrieved August, 2nd, 2009 from Google.com, search phrase “common uses of Digg”

Roach, Kim (May 24th, 2007). Top 10 Ways to Use del.icio.us.

www.lifehack.org/articles/technology/top-10-ways-to-use-delicious.html

Retrieved August, 2nd, 2009 from Google.com, search phrase “common uses of del.icio.us”

Scott, David Meerman (2007). The New Rules of Marketing & PR. Hoboken, New Jersey: John

Wiley & Sons, Inc.


- Mark Rogers

Internet Marketing Consultant

Personalized vs Blended Search

SEO (search engine optimization) is definitely evolving far beyond it’s origins, not only with today’s algorithms for organic search results, but also with the addition of blended search and personalized search results. Google, by far, dominates online searches, causing other search engines to react every time they institute change. Google was the first to off personalized search results, causing Yahoo to start collecting data (for two years now according to WebProNews.com) suggesting their personalized search launch is around the corner with Ask.com soon to follow. Blended search was also started by Google in 2007 and copied by Yahoo in an effort to offer same quality search results as the search engine giant.

Personalized search reorganizes organic search results to reflect the individual searchers preferences according to Google. iGoogle content, Google bookmarks, pattern of clicks in personal searches, and your personal web browser history can affect search results. This is somewhat controversial in the SEO industry, as it makes traditional SEO methods all but obsolete. The goal is to deliver more relevant content to the individual but critics disagree, stating it limits access to new information. Supporters counter by saying if you want access to this new information, all you have to do is go to search results past page one, but throughout Internet search history, this has proven to be a rare exercise.

Blended search, also called “universal search” and “search 3.0,” is more widely accepted in the SEO industry. There are still some critics who prefer the traditional method of optimization – content, META tags, and link building. The majority of SEO experts welcome the change, as blended search includes videos, news releases, articles, and blogs and returns a more accurate result for the intended search. SEM’s (search engine marketers) also welcome the additional work, as blended research demands retooling thousands of websites, fueling growth in the industry.

My personal opinion, as a former do-it-yourselfer, now student seeking a Masters in Internet Marketing, is that these newer styles of searches, more so with blended search, will reduce corporate shortcuts – i.e. using IT personnel as web developers - and secure a stronger position in the job market for Internet marketing personnel. The Internet advertising industry was already one of the few industries of significant growth throughout the American and global recession, and will continue to grow exponentially as higher ROI (return on investment) Internet advertising overtakes traditional print ads and costly TV ads, as well as offering end users even better search results increasing future use of search engines.

In summary, I would say that personalized search will have little impact on Internet advertising (in contrast with some industry experts) as most web surfers will use this model to find websites they already visited and wish to return to or find similar sites. Blended search, however, will have a much larger impact on Internet marketing. Companies slow to optimize their sites for 3.0 will see their company’s online presence shrink while web savvy companies (or companies that hire Internet marketing savvy personal) will see potential for new growth. Search engines slow to adapt to 3.0 search methods will watch their market share shrink. As always, Google will remain dominantly in it’s number one position and continue to rake in massive advertising revenue by leading search engines in new technologies.

- Mark Rogers

Internet Marketing Consultant

Web 2.0, What is a Company To Do?

With no clear definition of Web 2.0, yet more consumer participation in this phenomenon every year, what is today’s company supposed to do to stay relevant and profitable? With some suggesting companies no longer control their message, how are they supposed to communicate their mission? How does one advertise? Well, let’s take a step back and put all of this in perspective.

Before the Internet, companies relied on printed press, radio, and TV branding to gain market share. While these methods still play a role, the Internet is the fastest growing and most cost affective way for companies to establish their mission and brand. If your company doesn’t have a website, you’re already becoming obsolete. Now, your being told if you don’t participate in Web 2.0 (not to mention Web 3.0) you can become irrelevant instantaneously, but what is Web 2.0?

Just as communication developed from print, to radio, and eventually television; the Internet is doing the same, just faster than many people can keep up. With the Internet starting (Web 1.0) as a way for professors at different universities to communicate, who would think of discussing such an issue one short decade later? When the Internet became mainstream (widely accessible to the average population), companies created websites that were essentially brochures accessible by computer. With the invention of algorithm search mechanisms, this changed. Companies who wanted to stay on top had to develop an SEO (search engine optimization) strategy. That’s another topic that’s also rapidly evolving, so let’s get back to Web 2.0.

What is Web 2.0? Some have defined it as any website that allows viewers to post content – such as social sites, wikis, and blogs. To simplify things, I’ll add an easier to utilize definition. I define Web 2.0 as any site on the web that allows interaction by two or more parties. Pretty simple, right? But how does a company use Web 2.0? As stated above, some suggest companies can no longer control their message. This conclusion is drawn from some mishaps where companies did not respond to seemingly harmless complaints posted online. This is where the two or more comes into play. Consumers sometimes identify a complaint, and when a company doesn’t respond, one complaint can turn into one hundred, one thousand, or worse. Obviously Web 2.0 cannot be ignored, unless you don’t mind potentially losing millions of dollars and / or your business. So, what to do?

For a company to survive in today’s business climate, it is important to be web savvy or employ people who are. I strongly disagree with the opinion companies can no longer control their message. In fact, I believe it is now cheaper and easier for any business to get their message out. You just have to be a little smarter than you were twenty years ago. As any skilled politician will admit, negative press can be spun into a positive. The tools of the trade are just a little different now. Not long ago, all a company needed to be web savvy was a website. Nowadays, it is wise to consider a website, a blog, company newsletter, link partners, and a YouTube channel (I’ll cover this more when the 3.0 hysteria hits.)

Sure, customers can say whatever they want about your product or service online, but if you plan ahead, you can already have a response, a press release, a new Internet branding campaign, and to add a personal touch, a personalized video message from your CEO to all of your consumers. And the best part, all of this can be done yourself, for free! If you don’t have the time or know-how, there is an increasing number of Internet marketing experts available full time or by contract for services. With the emergence of cutting edge, forward thinking institutions such as Full Sail University, any company can employ one or one department of well rounded, web-savvy marketers.

So sure, these days anyone who knows how to type can destroy an unsuspecting corporation’s reputation in days. But, a company who monitors it’s industry specific blogosphere (if you don’t know what this means then you probably need to hire someone), updates it’s website regularly, maintains a flexible strategy of Internet marketing and branding, and of course continues to offer competitive products and / or services, has more potential than ever. Never before have corporations had so much access to free media to convey it’s message and build a brand.

In summary, don’t listen to skeptics who say a helpless business is subject to execution by angry consumer mobs at any moment. Instead, view these times as the best chance a business has ever had to communicate with its’ consumers. Now you can find out what people want to buy, and want to change, without purchasing expensive surveys or testing focus groups. Web 2.0 offers companies a never before seen opportunity to have a 2-way dialogue with its’ customers. Embrace it. Nurture your relationship with those that pay your salaries (your consumers, not your payroll department.) Enjoy the best environment we’ve ever had for corporate ingenuity.

To your success (if you need any help, feel free to hire a consultant)…

By Joseph Smith

Internet Marketing & Sales Consulting, Inc. (aka e-Profit-PRO$)

www.eprofitpros.com

consulting@eprofitpros.com

Thursday, June 25, 2009

Internet Marketing for Webmasters & Newbies

This blog was created to provide an outlet for webmasters and internet marketing gurus to inform newbies about internet marketing, search engine optimization , article writing , creating backlinks, social media marketing, etc. and recommending proven products to make internet marketing software suggestions that are tried and true and assist in bringing traffic to internet websites of all kinds (accept adult content). I hope this blog grows into a useful tool to connect experienced webmasters with aspiring internet marketers.

- Mark Rogers
Custom Business Marketing & Sales Consulting, Inc
http://eprofitpros.com/